Refund policy

Claims For Short Delivery and Damage

Claims for non-delivery, shortages or damage to goods must be notified to the Company within seven days from the date of despatch. Any glass breakages or discrepancies with glass deliveries must be notified within 24 hours.

Return Of Goods

Goods may be returned for credit only after having received written approval from the Company. Any offer of credit will be at the discretion of the Company and will be subject to the condition and resaleability of the goods on arrival and inspection.

The invoice number and date must be stated on the accompanying returns note and a handling and re-stocking charge of 25% will be made. Non standard and specially fabricated items are not returnable.